Refund Policy

Effective 22 September 2026

Cancel Anytime

You may cancel a Laptims multiplayer membership at any time through the billing-management link in your Laptims account. It opens Paddle for international memberships or Paystack for Nigerian NGN memberships. Cancellation stops the next renewal; paid access normally continues until the end of the current billing period.

Refund Requests

Email [email protected] within 14 days of your first membership payment if you want to request a refund. Include the email used at checkout and your Paddle or Paystack transaction reference, but never send full card details.

Approved refunds are returned to the original payment method through the provider that processed the payment.

Renewal payments are generally non-refundable once a new period begins, except where applicable law or the payment provider’s buyer terms require otherwise.

Abuse, chargeback fraud, or substantial use of paid multiplayer may be considered when the law permits.

Your Legal Rights

This policy does not remove mandatory cancellation, cooling-off, refund, or consumer rights that apply where you live. Paddle acts as merchant of record for international payments. Paystack processes Nigerian NGN payments, where Laptims remains responsible for the sale and may contact you while handling a request.

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